Service Policy
1. We provide 3 years of maintenance services for the main components: CPU on the motherboard, other components such as: memory, hard disk wireless module, free replacement within 1 year from the date of purchase, the warranty start date is based on our products from
2. As an electronic product, it is not allowed to open the box without the authorization of professional and technical personnel. Otherwise, the relevant after-sales service may not be available.
3. This warranty covers the hardware of the product, excluding the software and free accessories delivered with the product, such as: power adapter, power cord, bracket, case, box, etc.
4. Affected by non-quality problems such as lightning strike, moisture and human Humlink, additional charges may be charged after notification.
5. During the warranty period, if the mini computer has non-human damage and quality problems, the buyer will return the mini computer or parts, and the HUMMLINK will repair/replace the mini computer or components (including RAM, hard disk, motherboard and other accessories) free of charge; Within a month, the HUMMLINK bears all shipping costs (up to 15 USD) for return and resending; more than 1 month to 1 year, the buyer bears the shipping costs for return, HUMMLINK bear the resend shipping costs, more than 1 to 3 years, the buyer bears all shipping costs for returns and resends.
6. Within 15 days, HUMMLINK accept refund or exchange (if there is no quality problem, the buyer will bear all shipping costs, if the computer has any quality problems, the HUMMINK will bear all shipping costs).
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